Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Alan Forster
Myself and my family have now bought 8 cars from Johnston\'s Cars over the years and have never hesitated to pop along for a chat if we saw anything that had interested us. Steve and his team have always welcomed us but have never tried any pushy sales techniques. Pretty much what you see is what you get and how often can you say that about car dealerships today? What you do actually get is refreshing honesty and a first class personal service: no fancy sales gimmicks or pressure tactics, and most importantly personally sourced vehicles by Steve which come with a full 12 months MOT, HPI check and fully serviced with 3 months warranty. If ever we\'ve needed repairs carried out over the years Steve and his team couldn\'t have been any more helpful and endeavouring to keep us mobile at the very earliest opportunity. We\'ve had everything from small simple hatchbacks for the kids to high performance turbocharged saloons for us and every one has proven to be as reliable as a Swiss watch! Johnston\'s Cars is a highly reputable local family-owned firm that is both trustworthy and easy to deal with. I can\'t recommend them enough...10/10.
P J Moran
Went on a car hunt for my daughters first car and Johnstone\'s cars was the secomd place we tried.We were welcomed by Steve with a handshake and took us through the stock he had in,then showed us a car thst eas in the process of being valeted,we arranged to call back in a couple of hours and my daughter took the car for a test drive and she bought the car as she immidiately wanted the car,the colour is just what she wanted.The service from Steve was totally first class, could not have been better,the car was serviced and MOT\'d and gleaming when we went to collect 2 days after,i would totally recommend Steve and Johnstones Car\'s to anyone, and it was a pleasure to do business with Steve,he talked my daughter through everything with the car and nothing was too much trouble for him,when my son is next in the market for a new car i will definately recommend him to visit Johnstones Cars!!
Ron Adams
Bought a car from Steve a couple of weeks ago, found him to be a thoroughly genuine man quite the opposite from what you expect a car salesman to be, the car was serviced and valeted to a very high standard, so I paid a deposit and said I\'ll pick it up the next day, during a conversation with Steve after the sale I mentioned that the car would be a 2nd car and would sit for long periods, next day called to pay and pick up car and he said you told me yesterday the car wouldn\'t be used regularly so I\'ve fitted you a new battery, he had already sold me the car and had no sales reason to fit the battery it just typifies the man he is, it\'s his business and he really cares about it, if your looking for a car go to him 1st you won\'t be disappointed I can guarantee.
LIZ GREENHOW
I have bought a car years ago from Johnstons Cars and the service and after care were excellent so much so that my son purchased a car there too when he passed his test. From the minute we walked in we were treated like we had known Steven years. He was honest and trust worthy and knew what he was talking about, not your typical salesman wanting to make money!! Recently I have visited Johnstons Cars again for a change of vehicle. I was greeted by a lovely young receptionist, who right away made me feel very welcome making a cup of tea and took time to talk while Steven was dealing with another customer. Once again I was treated with respect and felt like I was the most important person there. I was allowed to take time in looking around the cars and take them for a test drive before talking to Steven and deciding which would be the best one for me. I can honestly say its a pleasure to do business with Steven and his team, would thoroughly recommend them to anyone and everyone and cant thank them enough for their help, expertise and support. Way to go team Johnstons Cars.
Jonas Enberg
I have recently bought a vehicle from Johnston's cars, and are really pleased with the service I have received from them.
A lot of companies should take a leaf out of Steve's book in regards to quality & customer service.
Top Marks,Steve and his team are exceeding in terms of how to keep a good quality attitude running throughout the company, and that reflects on their happy customers and the good service delivered.
I will definitely come back, and warmly recommend Johnston's cars to future & returning customers..
Cerys Scott
Myself and family have all purchased cars from steve johnston over the past several years. I would highly recommend Johnstons cars to anyone, totally no pressure salesman,easy going and i would also like to mention his after care sales service is second to none. First class personal service !!!
Philip Ruddy
Great to deal with, bought a few cars now and always go for services and MOTs
Linda Perks
Absolutely brilliant in all departments, gave us a very good price for our car and after sales is very good. Cars for sale always look clean and tidy.
Sharon Nama
WHAT A SERVICE. I'm from Carlisle bought a car from Steve in Dec 2015 there after service is top-notch any problem with the car just call Steve he will sort you out ,they make you will feel like you bought a new car 5 stars can recommend to any one blindly.
Tracy Bell
Recently bought a car from Steve, excellent service couldn't be more helpful, I will definitely use their MOT services in the future. Thank you.
Pippa Rickerby
Excellent service can't fault them looking forward to picking up our new car tomorrow
Allan Johnston
Excellent service and quality of the car highly recommended thank you
Judith Melton
Fabulous service from Steve, simply the best garage around!!
Emma Kelt
Very Helpful with our Peugeot. Thankyou for waiting behind and fixing it at short notice.